SUPPORT
Frequently asked questions
Everything you need to know before buying or getting started. Can't find your answer? Email hello@practicalai.co
What is The Practical AI Co.?
Practical AI Co. makes simple, tool-agnostic AI workflows you can use immediately. We focus on copy/paste prompts, templates, and mini playbooks that turn common work tasks into clean, reliable outputs — fast. No hype, no jargon, just results.
Who is this for?
Busy professionals, small business owners, and beginners who want results without doing a full course. If you write emails, run meetings, create documents, research options, or plan projects — these packs are built for you. No technical background required.
Do I need to be technical to use these guides?
No. Everything is written for non-devs. If a pack includes setup steps (like tools, agents, or automation), it's laid out click-by-click with plain-English explanations. You will never need to write a single line of code.
What AI tools do your prompts work with?
Most packs are tool-agnostic and work with any major AI chatbot — ChatGPT, Claude, Gemini, Microsoft Copilot, and others. Where a specific tool is recommended, we explain why and always provide alternatives so you're never locked in.
What do I receive after purchase?
You'll get instant access to download your PDF(s) via Payhip. Some packs include multiple mini PDFs or "workflow cards" you can save and reuse. You'll also receive a download link via email so you can access it anytime.
Are the templates reusable?
Yes. Most prompts are designed as templates with clear placeholders like [PASTE NOTES] or [YOUR CONTEXT] so you can reuse them weekly with minimal edits. The goal is to save you time every single time you use them — not just once.
Will this work for my industry?
In most cases, yes — because the workflows are based on universal tasks (writing, summarising, planning, decisions) that occur in every industry. You just swap in your own context, industry terminology, and audience. If you're unsure, email us and we'll recommend the best starting pack for you.
What's the best pack to start with?
Start with the Free Beginners Guide — it's completely free and gives you a clear picture of where AI fits in your work. From there, the Email Help Pack (A$9.99) is our most popular starting point because everyone writes emails every day.
I bought a pack but didn't receive the download — what do I do?
First, check your spam/junk folder for the delivery email from Payhip. If it's not there, email us at hello@practicalai.co with the email address you used at checkout and we'll resend the link promptly.
Do you offer refunds?
Because these are instant digital downloads, refunds are generally not available once downloaded. However, if you have an access issue or accidentally bought the wrong pack, contact us at hello@practicalai.co — we'll always try to help sort it out.
How do I stay up to date with new releases?
Join the weekly newsletter. You'll get new workflow drops, tool picks, and practical AI tips — no spam, just useful updates every week. You can also follow us on YouTube and TikTok.