Terms & Conditions

These Terms & Conditions apply to your use of Practical AI Co. and purchases made via practicalaico.ai and/or our checkout provider Payhip.

1. Digital Products

We sell digital products including PDFs, templates, workflow cards, prompt packs, and training resources. Products are delivered digitally and are available for download after purchase via Payhip and/or email link.

2. Educational use only

Our Products are educational and informational and do not constitute legal, financial, medical, HR, or professional advice. You are responsible for how you apply the information and any outcomes from using AI tools.

3. Orders, delivery & access

Payments are processed by Payhip. After purchase, you will receive access to download your Product(s). If you don't receive your link, contact hello@practicalai.co and we will assist.

4. Pricing & taxes

Prices are shown in AUD unless stated otherwise. Any taxes (including GST, if applicable) will be displayed at checkout where required.

5. Refunds & Australian Consumer Law

Because Products are digital downloads delivered instantly, we generally do not offer refunds for change of mind. However, our goods come with guarantees that cannot be excluded under Australian Consumer Law. If a Product has a major failure, contact hello@practicalai.co with your order details.

6. Licence & permitted use

Your purchase grants a single-user, non-transferable licence to use the Product for personal or internal business use. You must not resell, redistribute, share, or upload the Product, or use it to create a substantially similar competing product for sale.

7. Intellectual Property

All site content and Products are owned by Practical AI Co. and protected by intellectual property laws.

8. Acceptable use

You agree not to use our Site or Products for unlawful purposes.

9. Third-party tools & services

Our Products may reference third-party tools (e.g., AI chatbots, automation platforms). We do not control or warrant these services, their pricing, availability, performance, or policies.

10. Disclaimers

We provide the Site and Products "as is". We do not guarantee specific outcomes. AI-generated outputs may be inaccurate — verify important facts and decisions independently.

11. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim relating to a Product is limited to the amount paid for that Product.

12. Governing law

These Terms are governed by the laws of New South Wales, Australia.

13. Contact

Questions about these Terms: hello@practicalai.co